Casino rating
Our rating of theScore Casino
Good
The exact casino is verified in the current Ontario and Alberta regulated-site directories. Transparent ownership and current licensing are positive, while the AGCO’s October 2025 monetary penalty concerning alleged high-risk-gambling monitoring and intervention failures materially reduces regulatory-record and safer-gambling rating.
- Confidence
- High
- Legal operator
- Score Media and Gaming Inc.
- Website reviewed
- thescore.casino
- Last updated
- September 1, 2026
See rating details
Category breakdown
- Licensing and regulatory record 29/35
- TheScore Casino appears in the current Ontario and Alberta regulated-site directories. A 2025 AGCO penalty remains part of its record.
- Company transparency 6/6
- Score Media and Gaming Inc. and its Penn Entertainment ownership are clearly documented.
- Terms and bonus fairness 8/11
- Published account and promotion rules are generally clear without a major unfair restriction in the current evidence.
- Withdrawals and verification 8/11
- Withdrawal and verification procedures are documented and generally supported by positive evidence.
- Complaint record and dispute handling 6/8
- The complaint record is generally manageable, with some unresolved cases.
- Security and reliability 9/10
- Two provincial listings and established account systems support reliable operation.
- Safer-gambling tools 3/10
- The AGCO issued a CAD $105,000 penalty over alleged failures to identify and intervene in high-risk gambling.
- Customer service 7/9
- Customer-service and complaint channels are available, with generally adequate evidence of ordinary assistance.
