Casino rating
Our rating of Stardust Casino
Strong
The exact Ontario website is listed under Pala Interactive Canada, Inc. in the iGaming Ontario directory, while Boyd Gaming provides transparent public-company ownership. A low structured-complaint signal, extensive safer-gambling controls and a formal escalation process support a Strong rating.
- Confidence
- High
- Legal operator
- Pala Interactive Canada, Inc.
- Website reviewed
- on.stardustcasino.com
- Last updated
- August 30, 2026
See rating details
Category breakdown
- Licensing and regulatory record 35/35
- The Ontario operator directory connects on.stardustcasino.com to Pala Interactive Canada, Inc.
- Company transparency 6/6
- Pala Interactive Canada, Inc. and its Boyd Gaming ownership are clearly documented in public records.
- Terms and bonus fairness 5/11
- Broad bonus-enforcement clauses can treat low-risk play, bonus-seeking patterns or repeated withdrawal activity as prohibited conduct.
- Withdrawals and verification 7/11
- Security review may delay a withdrawal for up to seven business days, and some payment or verification disputes are recorded.
- Complaint record and dispute handling 7/8
- The casino publishes a formal escalation process, and the available complaint record shows few serious unresolved cases.
- Security and reliability 9/10
- Established Boyd Gaming ownership and Ontario oversight support reliable casino access and operation.
- Safer-gambling tools 10/10
- Stardust provides extensive account limits, cooling-off and self-exclusion controls for Ontario players.
- Customer service 8/9
- Support and formal complaint escalation are clearly available, with generally positive evidence of ordinary account assistance.
