Casino rating
Our rating of Spin Genie Casino
Good
The Gambling Commission records a current Skill On Net Limited remote casino licence and Spin Genie as an active trading name. A strong independent safety result and low complaint ratio are positive. Restrictive terms, payment reports and support limitations reduce player-protection credit, while the group’s 2023 settlement reduces regulatory-history credit.
- Confidence
- High
- Legal operator
- Skill On Net Limited
- Website reviewed
- spingenie.com
- Last updated
- September 4, 2026
See rating details
Category breakdown
- Licensing and regulatory record 30/35
- The Gambling Commission lists Skill On Net Limited’s licence as active. A 2023 regulatory settlement involved social-responsibility and anti-money-laundering failures.
- Company transparency 6/6
- Skill On Net Limited is clearly identified as the licensed operator and Spin Genie as an active trading name.
- Terms and bonus fairness 4/11
- Broad bonus-strategy, low-risk-play and card-counting clauses may permit confiscation. A linked policy may cap winnings at the greater of €100 or twice the bonus despite the GBP offer currency.
- Withdrawals and verification 7/11
- Player reports include recurring withdrawal and verification friction, reducing confidence in payment handling.
- Complaint record and dispute handling 7/8
- Most recorded disputes were resolved, although the wider feedback remains mixed.
- Security and reliability 9/10
- The active British licence and established Skill On Net platform support reliable casino operation.
- Safer-gambling tools 8/10
- Spin Genie provides safer-gambling controls, while the operator’s 2023 settlement limits the result.
- Customer service 6/9
- Support is available, but player feedback and direct service evidence are less consistent than at stronger-rated casinos.
