Casino rating
Our rating of Royal Panda Casino
Good
Royal Panda and TigerGen Limited are verified in the current Ontario directory, with transparent LeoVegas and MGM group ownership. Mostly fair published terms are positive; verification, withdrawal and wider feedback concerns materially reduce the payment, complaint and support ratings.
- Confidence
- High
- Legal operator
- TigerGen Limited
- Website reviewed
- www.royalpanda.com
- Last updated
- September 1, 2026
See rating details
Category breakdown
- Licensing and regulatory record 35/35
- TigerGen Limited is listed as the authorized Ontario operator for the reviewed Royal Panda site.
- Company transparency 6/6
- Royal Panda’s Ontario operator and its connection to the LeoVegas and MGM group are publicly identifiable.
- Terms and bonus fairness 8/11
- The published terms are generally reasonable, although some account and promotion restrictions remain.
- Withdrawals and verification 6/11
- Verification, withdrawal and account-access disputes show that cashouts may not always proceed smoothly.
- Complaint record and dispute handling 3/8
- The complaint record includes direct and related cases involving withdrawals, verification and account access.
- Security and reliability 9/10
- Ontario authorization and backing from an established gambling group support reliable operation.
- Safer-gambling tools 9/10
- The regulated Ontario site provides safer-gambling controls and self-exclusion options.
- Customer service 5/9
- The operator responds to many negative reviews, but recurring payment and identity-check complaints limit the score.
