Casino rating
Our rating of NeoSpin
Mixed
The official Anjouan register links neospin.com to Metlait SRL. Restrictive withdrawal and verification terms, together with an Australian regulator finding specific to service in Australia, keep the rating in the Mixed band.
- Confidence
- High
- Legal operator
- Metlait SRL
- Website reviewed
- neospin.com
- Last updated
- August 30, 2026
See rating details
Category breakdown
- Licensing and regulatory record 21/35
- The Anjouan register connects neospin.com to Metlait SRL. Australia’s regulator separately found that NeoSpin served prohibited gambling there.
- Company transparency 5/6
- Metlait SRL is identified as the operator in current casino and regulator records.
- Terms and bonus fairness 4/11
- The rules require deposited funds to be wagered three times and allow winnings removal after an incomplete verification process.
- Withdrawals and verification 6/11
- Winnings may be removed if identity verification is not completed within 40 days.
- Complaint record and dispute handling 5/8
- The available complaint record is mixed and includes payment or verification concerns.
- Security and reliability 7/10
- The current licence supports basic operation, while the Australian enforcement finding limits confidence.
- Safer-gambling tools 4/10
- NeoSpin provides basic safer-gambling information, but the Australia-specific regulatory finding remains significant.
- Customer service 6/9
- Customer support is available, with mixed evidence about help during verification and withdrawal disputes.
