Casino rating
Our rating of MONOPOLY Casino & Sportsbook
Strong
The exact brand is verified in the current Ontario and Alberta directories, and Ontario names Bally’s Canada Inc. Generally fair published terms and a very low size-adjusted complaint ratio are positive, while one account-closure dispute and the Alberta directory’s limited identity detail prevent a maximum score.
- Confidence
- High
- Legal operator
- Bally's Canada Inc.
- Website reviewed
- play.monopolycasino.ca, ab.monopolycasino.ca
- Last updated
- September 1, 2026
See rating details
Category breakdown
- Licensing and regulatory record 35/35
- Monopoly Casino appears in the current Ontario and Alberta regulated-site directories.
- Company transparency 6/6
- Bally’s Canada Inc. is the verified Ontario operator; Alberta’s directory does not display a legal entity.
- Terms and bonus fairness 9/11
- Published account and promotion terms are generally fair and do not show a major current restriction.
- Withdrawals and verification 8/11
- Withdrawal and verification procedures are documented, with generally positive payment evidence.
- Complaint record and dispute handling 6/8
- The complaint ratio is very low, although one CAD $15,000 account-closure case remains relevant.
- Security and reliability 9/10
- Two provincial listings and Bally’s established platform support reliable operation.
- Safer-gambling tools 9/10
- Monopoly Casino provides account limits, cooling-off and self-exclusion tools.
- Customer service 6/9
- Customer support is available, but direct service-quality evidence remains limited.
