Casino rating
Our rating of Lucky Days Casino
Strong
The exact casino is verified in the current Ontario and Alberta directories, and Ontario names L7 Entertainment Limited. Fair published terms, no general cashout cap and very good size-adjusted case outcomes support Strong; average support and a substantial case history limit the final categories.
- Confidence
- High
- Legal operator
- L7 Entertainment Limited
- Website reviewed
- luckydays.ca
- Last updated
- September 1, 2026
See rating details
Category breakdown
- Licensing and regulatory record 35/35
- Lucky Days is listed in Ontario and Alberta, with L7 Entertainment Limited identified as its Ontario operator.
- Company transparency 6/6
- The casino clearly identifies its Ontario operating company and established international business.
- Terms and bonus fairness 11/11
- The reviewed account and promotion rules do not contain a material fairness concern.
- Withdrawals and verification 9/11
- No general withdrawal ceiling was identified, and resolved cases support a strong cashout result.
- Complaint record and dispute handling 7/8
- The complaint history is substantial, but the reviewed cases were resolved or rejected rather than left open.
- Security and reliability 9/10
- Current Canadian listings and a long operating record support strong reliability.
- Safer-gambling tools 8/10
- Lucky Days provides regulated safer-gambling controls, account limits and self-exclusion access.
- Customer service 4/9
- English and French live chat is available around the clock, but independent service testing is only average.