Casino rating
Our rating of LeoVegas Casino & Sportsbook
Good
The exact Ontario brand and TigerGen Limited are verified in the current iGaming Ontario directory. Transparent MGM ownership and detailed local payment and safer-gambling information support a Good rating, while verification friction and mixed complaint and app evidence reduce the payment, complaint and support ratings.
- Confidence
- High
- Legal operator
- TigerGen Limited
- Website reviewed
- leovegas.com
- Last updated
- September 1, 2026
See rating details
Category breakdown
- Licensing and regulatory record 35/35
- TigerGen Limited is authorized to operate LeoVegas in Ontario.
- Company transparency 6/6
- TigerGen Limited and MGM Resorts International ownership are clearly documented.
- Terms and bonus fairness 7/11
- Published account rules are generally clear, while individual promotions may add conversion and expiry limits.
- Withdrawals and verification 6/11
- Withdrawals may take up to five business days and can require additional identity or source-of-funds checks.
- Complaint record and dispute handling 4/8
- The complaint and app record is mixed, with recurring verification and withdrawal allegations.
- Security and reliability 9/10
- Ontario oversight and an established mobile platform support reliable casino operation.
- Safer-gambling tools 9/10
- LeoVegas provides detailed deposit, loss and time limits, cooling-off and self-exclusion controls.
- Customer service 7/9
- Support channels are accessible, although app and player feedback reports inconsistent help with account issues.
