Casino rating
Our rating of DraftKings
Strong
Ontario authorization, clear corporate identity and generally strong current terms and complaint evidence support a Strong rating. Direct support testing remains the main limitation.
- Confidence
- High
- Legal operator
- Crown DK CAN Ltd., Crown NJ Gaming Inc., Crown Gaming MI LLC, Crown PA Gaming Inc., Crown WV Gaming, LLC
- Website reviewed
- casino.draftkings.com
- Last updated
- August 28, 2026
See rating details
Category breakdown
- Licensing and regulatory record 35/35
- DraftKings casino products operate through named licensed companies in Ontario and supported U.S. states.
- Company transparency 6/6
- DraftKings’ public ownership and regional operating companies are clearly documented.
- Terms and bonus fairness 9/11
- Published account and promotion rules are detailed and do not show a major unfair restriction in the current evidence.
- Withdrawals and verification 9/11
- Withdrawal and identity-check procedures are clearly published and generally supported by positive outcomes.
- Complaint record and dispute handling 6/8
- Complaint evidence is generally positive, although some unresolved cases prevent a top result.
- Security and reliability 9/10
- Established regulated systems and account protections support reliable casino operation.
- Safer-gambling tools 8/10
- DraftKings provides deposit, loss and time limits, cooling-off and self-exclusion controls.
- Customer service 6/9
- Customer support is widely available, but direct service-quality evidence remains comparatively limited.
