BooCasino

Category breakdown

Licensing and regulatory record 28/35

The Malta licence record connects BooCasino to Green Feather Online Limited and provides an external dispute route.

Company transparency 5/6

Green Feather Online Limited is publicly identified as the operator, with clear company and licence details.

Terms and bonus fairness 6/11

BooCasino publishes its account and bonus rules, but independent analysis identifies clauses that can disadvantage players.

Withdrawals and verification 6/11

Withdrawal and identity-check requirements are published, while complaint evidence shows some payment friction.

Complaint record and dispute handling 4/8

The complaint history includes unresolved cases, producing a mixed record for dispute handling.

Security and reliability 8/10

The casino uses an established licensed platform, and no major current destination problem appears in available records.

Safer-gambling tools 3/10

Safer-gambling tools are available, but the operator’s brief 2023 licence suspension limits confidence in their past operation.

Customer service 6/9

Customer support and an external dispute process are available, though service outcomes vary across complaints.