Casino rating
Our rating of 1xBet
Material concerns
An active Curaçao certificate for 1xbet.com provides limited positive evidence. The Canadian presentation uses obsolete licence wording, the published licence records are inconsistent, and material withdrawal, terms, self-exclusion, complaint and regulatory-history concerns place the rating in the Material concerns range.
- Confidence
- Medium
- Legal operator
- Caecus N.V.
- Website reviewed
- ca.1xbet.com, 1xbet.com
- Last updated
- August 30, 2026
See rating details
Category breakdown
- Licensing and regulatory record 15/35
- An active Curaçao certificate covers 1xbet.com, but the Canadian site still cites obsolete licence details and other regulator records conflict.
- Company transparency 2/6
- Caecus N.V. is named for the Canadian site, although the wider ownership and company structure are not clearly explained.
- Terms and bonus fairness 2/11
- The account and bonus rules give 1xBet broad powers to restrict accounts, bonuses and winnings.
- Withdrawals and verification 3/11
- Payment verification may continue for up to 180 days, with withdrawals restricted while checks are underway.
- Complaint record and dispute handling 3/8
- Complaint records include recurring disputes involving withdrawals, identity checks and account restrictions.
- Security and reliability 4/10
- Conflicting regulatory information and access guidance involving sideloading or regional workarounds weaken confidence in the service.
- Safer-gambling tools 2/10
- Self-exclusion periods conflict across the rules, and some restrictions may be removed early in exceptional circumstances.
- Customer service 4/9
- Support channels are available, but complaint evidence shows inconsistent help with payment and account issues.
